Privacy Notice

Last updated: 27 September 2026

Who we are

Reel Proof is the data controller for personal data processed through the Reel Proof service. This means we decide how and why your data is used. You can reach our data controller at Kelly.robertson78@aol.com.

Data we collect and why

• Account data (name, email, login credentials) — to create and secure your account. Legal basis: contract.
• Portfolio content (profile details, videos, images, metrics, social handles) — to publish your portfolio. Legal basis: contract.
• Brand briefs (brand name, website, budget, brief text) submitted through a creator's portfolio — to deliver them to that creator. Legal basis: legitimate interests.
• Usage and device data (IP address, browser, pages visited) — for security, fraud prevention and improving the service. Legal basis: legitimate interests.
• Support messages — to answer your questions. Legal basis: legitimate interests.

Who we share data with

• Service providers who host and run the service for us (hosting, storage, authentication).
• Paddle, our Merchant of Record, for selling subscriptions, managing billing, payments, tax and invoicing.
• Professional advisers such as lawyers and accountants.
• Authorities, where the law requires it.

International transfers

Some providers may process data outside the UK/EEA. Where they do, we rely on adequacy decisions or Standard Contractual Clauses to protect it.

Retention

We keep account and portfolio data while your account is active. After closure we delete or anonymise it within a reasonable period, except where we must keep records by law.

Your rights

Under UK and EU GDPR you can request access to, correction, erasure, restriction or portability of your data, object to processing, and withdraw consent at any time. We respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

Security

We use appropriate technical and organisational measures, including encryption in transit, access controls and private storage for uploaded media.

Cookies

We use only essential cookies and local storage needed to keep you signed in. We do not use advertising cookies.