Refund Policy

Last updated: 27 September 2026

30-day money-back guarantee

If you're not satisfied with Reel Proof, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email you paid with, or reply to your payment receipt email. If you're having trouble, contact us at Kelly.robertson78@aol.com.

Cancelling

You can cancel your subscription at any time from the Billing tab in your dashboard. Cancelling stops future renewals; your portfolio stays live until the end of the period you've paid for.

For full details, see Paddle's Refund Policy.